Privacy Policy

3jam respects your privacy. This policy (which is incorporated into the Terms of Service) covers how 3jam treats Personal Information that 3jam collects and receives, including information related to your use of 3jam Services. By using the Services, you expressly consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

"Personal Information" is information about you that is personally identifiable to you like your name, address, e-mail address, or phone number, the messages you send through the Services, as well as other non-public information that is associated with the foregoing.

Information Collection and Usage

When using 3jam Services, you are not anonymous to us. When using the text messaging service, 3jam collects your name and phone number. When you register on the 3jam website, 3jam collects your name, email address, phone number and password. 3jam also collects your gender, age, zip code, and the time zone in which you are located when you register on the 3jam website. 3jam collects information about your usage of our text messaging and web services. 3jam automatically receives and records information on our server logs from your browser, including your IP address, 3jam cookie information, and the page you request.

3jam uses Personal Information for the following general purposes: to customize the content you see, provide you with services, improve the services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

If you decide that you want to use Services with your Twitter account, we will collect your Twitter username and password and we will use this information to allow you to access your Twitter account directly through the Services.

Each message that you send through the Services is stored on our servers. We retain these messages on our servers.


Children should not submit any Personal Information without the permission of their parents or guardians. By using the Services, you are representing that you are at least 18, or that you are at least 13 years old and have your parents' permission to use the Services.

Our Disclosure of Your Information

3jam does not rent, sell, or share Personal Information about you with other people or nonaffiliated companies without your explicit consent except under the following circumstances:

  • We provide the Personal Information to trusted partners who work on behalf of or with 3jam under confidentiality agreements.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share Personal Information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of 3jam's terms of use, or as otherwise required by law.
  • We transfer Personal Information about you if 3jam is, or its assets are, acquired by or merged with another company.

We reserve the right to send you certain communications relating to the 3jam Services, such as service announcements and administrative messages that are considered part of your 3jam account, without offering you the opportunity to opt-out of receiving them.

Accessing, Reviewing and Changing Your Personal Information

You can edit your 3jam account information at any time via the 3jam website.

You may request that we delete your account, and any information associated with your account, but please note that we may be required (by law or otherwise) to retain this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete your information, it will be deleted from the active database but may remain in our archives.


3jam provides the ability to block messages from another user with the "BLOCK" command. Please report any spam or other abuse to . In the event that you elect to no longer any messages from any user of the 3jam service, you may reply "BLOCK ALL" to any 3jam message.


3jam takes precautions to ensure the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your Personal Information despite our efforts.

Changes to this Privacy Policy

3jam may update this policy. We will notify you about significant changes in the way we treat Personal Information by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions, please send email to .

This policy was last updated in August 2008.